Lean leadership means achieving your goals by developing people, teaching them to create more value and learn to eliminate waste
“Apply a dose of lean every day and your results will improve” or “if it doesn’t work, apply double dose (read: you’re not committed enough)!” Does it sound like snake oil? It should. Lean is not an organizing method. It’s […]
Lean is a clever scaffolding that points people towards continuous improvement and, if they work together, superior performance. But how does performance improvement really work? At individual level? The traditional operational excellence view of improvement is to avoid mistakes. Most […]
We dreamed of flying cars, we got the Internet. We strove to have a base on the moon and fly to the stars, we got comms satellites. The future is never quite like you expect and yet you need to […]
Coaching is all the rage these days – trainers are supposed to coach, managers are supposed to coach. Even lean senseis are supposed to coach. As a young man, I used to crew in ocean racing, as I wrote in […]
Many are now convinced of the benefits of flow in the production process. Flow is essentially about: carrying out the work continuously from start to finish – as opposed to doing some work, putting it down on a pile, getting […]
I’ve grown up professionally hearing that “there is no “I” in the word “team””. I always took it to mean that one should set aside’s one’s: Narrow self-interest, and rather work for the good of the team Ego, and join […]
How does lean thinking apply to marketing? This is an interesting question I’ve been asked now again and with no definitive answer in the literature – let’s explore? Quality is what we first seek in lean – quality in terms […]
Do you standardize the process so that all cases are treated as one? Or do you know what you’re doing by referring every work situation to a standard: the best known way to do the job with generating as little […]
Do you impose your processes on your customers? Or do you truly know their individual preferences and adapt to make their lives easier with your product or service? Knowing one’s customers is a business truism, one of these things we […]
Solving daily performance problems is not about taking every small rock out of a well-oiled machine so that, one day, the process works perfectly because there are no more problems. Discussing how we solved one problem every day is about […]
