Lean leadership means achieving your goals by developing people, teaching them to create more value and learn to eliminate waste
Is Lean about process improvement? Or customer satisfaction improvement? Or is it about creating a learning system? Or cost reduction in the end? What do we really look for at the gemba. Usual entry points into lean thinking are: Improve […]
“I’m completely confused,” concluded a participant at a recent workshop on Lean thinking – as if this was a bad thing. Staying perplexed as long as we can is, surprisingly, a good thing. In the workshop, participants were asked to build […]
Solving daily performance problems is not about taking every small rock out of a well-oiled machine so that, one day, the process works perfectly because there are no more problems. Discussing how we solved one problem every day is about […]
The psychological theory that has gained visibility in the past decades is Carol Dweck’s distinction between growth mindset and fixed mindset – where we all have a bit of both. Growth mindset is the assumption that practice makes perfect, and […]
