Lean leadership means achieving your goals by developing people, teaching them to create more value and learn to eliminate waste
Another day, another conference, and again the same debate… what is lean? We are collectively so deeply conditioned by taylorism/fayolism that people present without a second thought “lean manufacturing?” “lean development,” “lean IT”, lean this and that. They are showing […]
Kata is a Japanese word for a detailed set of choreographed movements: it’s the way we do things. It’s not a rule. It’s not a program. It’s the best of of our knowledge at a given time. Sure, a kata is […]
In many ways, Lean is about developing a culture of autonomous problem solvers – but, what, exactly, do we mean by “solving a problem”? A problem is when a mishap in the normal process leads to a gap in performance. An unexpected […]
Practicing lean changes radically how managers manage. I am fortunate in seeing this transformation firsthand every day, and here are 3 clear changes with huge impacts on management outcomes. As managers learn lean thinking, you can see their management practice […]
Learning means making changes in how you work separating the helpful from the unhelpful, the impactful from the indifferent, adopting the helpful moves that matter and move on to the next change. So many people look for the “secret ingredient” […]
When designing a new product, start with customer flow and teardown. When I sit on in product design meetings, most of the discussion is about how to make this or that function work and how to assemble the functions so […]
How do you assemble your customer solution? Does it solve customer problems whilst freeing them to pursue their preferences? Or does it lock them into one single rigid process? Nespresso makes home coffee machines without profit, in order to sell coffee […]
Humans are all about their tools. Tools are how we control our environment – and each other – for better or for worse. For instance, the great mechanical achievement that is the train can be used to move people and […]
Why are new ideas so hard to have? Because we use our minds to think, and it’s incredibly hard to spot our own thinking biases as you think. I’ve learned the hard way, that this is something you can’t do […]
