• The Five Forms of Lean

    The Five Forms of Lean

    People keep asking: What are the five steps to lean so we can get started with lean right away without having to learn the whole thirty-years-to-make-a-sensei shebang? We keep answering: there are no “five steps”, lean is organic, it’s not […]

  • Standardized Work in Machine-Intensive Processes

    Standardized Work in Machine-Intensive Processes

    Dear Gemba Coach, Most lean literature and case studies to date focus on assembly type manufacturing which utilizes very people-intensive operations. This is not the case in the machine-intensive process industries and therefore has major implications on the format of […]

  • Lean is never sustainable: it always depends on people!

    Where do Lean results come from? Increased Sales are supported by a firm understanding of PROTECT THE CUSTOMER within the company. Delivering products without defects on time has a remarkably rapid effect on sales. Sales are further developed by improving […]

  • Ten signs you respect me as an employee

    Lean thinking essentially means constantly looking for ways to increase customer value by decreasing waste caused to the customer by our own processes. It means constantly looking for ways employees can increase the value they contribute by eliminating wasteful work […]

  • How can lean boost sales?

    There are two ways of looking at this: one, applying lean thinking to the sales function, or two, increasing sales with lean. As I don’t know much about selling, I’ll tackle the latter – how can lean boost sales without […]

  • Lean Thinking still gets it right

    After practicing Lean for 20 years, first as a researcher, then as a workshop consultant, then in building large corporate programs with Freddy and now as a CEO coach, I’ve been reflecting on how I approach lean – particularly since, […]

  • It all starts with Takt Time

    As time goes by fact becomes legend and legend becomes myth. Takt time is one of the core concepts of lean, which origins are now misted in myth – uncertain and unknowable, but thought-provoking anyhow. Legend has it that Ohno […]

  • Creating a kinder, wiser work environment

    Lean is a heartfelt commitment to completely eliminate waste from work. The biggest waste being failed relationships and dumb decisions, lean isn’t about slash and burn cost reduction, it’s about creating a kinder, wiser work environment where every person has […]

  • Lean is a CEO practice

    The first thing his sensei told my father when they started working together was that the great weakness of TPS was that it rested entirely on the plant managers. Years later, this statement turns out to be confirmed, time and […]

  • The fight for the meaning of “lean”

    A few lean ideas have indeed spread well beyond the lean movement. “Batch is bad and flow is good” is still hard to do in practice, but is no longer disputed. Improvement (whatever that means!) is a key part of […]